Hi, my name is
Approachable and assertive operator with a reputation for improving processes, removing friction, and driving clarity across complex workstreams. Trusted partner who anticipates needs and keeps priorities moving.
Get in touch01. About
I'm an executive assistant and operations professional based in New York City, focused on streamlining workflows, protecting executive time, and ensuring high-stakes deliverables land on time.
Currently I support the Office of the Global CFO at BGC Group / Cantor Fitzgerald, where I triage competing global priorities, drive vendor-approval and balance-sheet processes, and coordinate flawless logistics for quarterly closes, audits, M&A, and earnings.
Previously I've worked at Houlihan Lokey in Corporate Valuation and Advisory, and at New Song Studio and Hunter College, where I led logistics, scheduling, and cross-team coordination. I hold a B.A. in Psychology (minor in Media Studies and Music) from CUNY Hunter College, Magna Cum Laude, and am a Certified Scrum Master (CSM).
Here are a few things I'm good at:
- Operational efficiency & systems optimization
- Workflow design & process automation
- Global calendar, travel & logistics coordination
- Communication & executive-level judgment
02. Experience
Executive Assistant — Office of Global CFO
Oct 2022 – Present- Built and maintained a streamlined vendor-approval workflow that eliminated weeks of delays, saved the CFO 20+ hours/week, and prevented thousands in late-payment penalties.
- Led global implementation of a new Balance Sheet Substantiation system across 27,000+ accounts—achieving 99%+ sign-off and strengthening financial accuracy and compliance.
- Increased CFO leverage by triaging competing global priorities (regulatory, audit, M&A, CEO escalations) and resolving scheduling conflicts to protect time for high-stakes decisions.
- Supported critical financial operations—quarterly closes, audits, M&A integrations, Earnings—by driving deliverables, aligning cross-border teams, and coordinating executive logistics.
Administrative Assistant · Receptionist
Oct 2021 – Oct 2022Houlihan Lokey — Corporate Valuation and Advisory Services
- Partnered with Facilities Manager to streamline office operations, improve team workflows, and strengthen cross-department communication.
- Managed 20+ conference rooms across five floors, ensuring seamless scheduling and high-profile client readiness in a fast-moving deal environment.
- Coordinated management and training meetings, supporting initiatives such as Futures & Options internships and the 2022 New Class program.
- Provided administrative support to 15+ Analysts and Associates, including expense reports, travel coordination, and multi-team logistics.
Operations Assistant · Office of the CEO · Receptionist
Jun 2017 – Oct 2021New Song Studio
- Led end-to-end logistics for biannual recitals—venue sourcing, budgeting, communications, and day-of operations for in-person and virtual events.
- Managed scheduling, equipment, and inventory while building strong relationships with 200+ students and instructors for smooth operations and high client satisfaction.
Receptionist
Oct 2017 – Aug 2018School of Education at Hunter College
- Supported scheduling for 5+ Directors and Advisors; created a welcoming, organized environment for current and prospective students.
- Facilitated student onboarding initiatives, optimizing registration workflows and streamlining application processing.
03. Skills
- Operational Efficiency & Systems Optimization
- Workflow Design & Process Automation
- Global Calendar, Travel & Logistics Coordination
- Communication & Executive-Level Judgment
- Excel (Pivot Tables, VLOOKUP, Conditional Formatting, Dashboards)
Education: CUNY Hunter College — B.A. Psychology, minor in Media Studies and Music (GPA 3.7, Magna Cum Laude)
Certification: Certified Scrum Master (CSM) — Scrum Alliance, 2025
04. What's Next?
Get In Touch
I'm open to new opportunities and happy to connect. Say hello.
amychen.syc@gmail.com