Hi, my name is

Approachable and assertive operator with a reputation for improving processes, removing friction, and driving clarity across complex workstreams. Trusted partner who anticipates needs and keeps priorities moving.

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01. About

I'm an executive assistant and operations professional based in New York City, focused on streamlining workflows, protecting executive time, and ensuring high-stakes deliverables land on time.

Currently I support the Office of the Global CFO at BGC Group / Cantor Fitzgerald, where I triage competing global priorities, drive vendor-approval and balance-sheet processes, and coordinate flawless logistics for quarterly closes, audits, M&A, and earnings.

Previously I've worked at Houlihan Lokey in Corporate Valuation and Advisory, and at New Song Studio and Hunter College, where I led logistics, scheduling, and cross-team coordination. I hold a B.A. in Psychology (minor in Media Studies and Music) from CUNY Hunter College, Magna Cum Laude, and am a Certified Scrum Master (CSM).

Here are a few things I'm good at:

  • Operational efficiency & systems optimization
  • Workflow design & process automation
  • Global calendar, travel & logistics coordination
  • Communication & executive-level judgment
Amy Chen

02. Experience

Executive Assistant — Office of Global CFO

Oct 2022 – Present

BGC Group / Cantor Fitzgerald

  • Built and maintained a streamlined vendor-approval workflow that eliminated weeks of delays, saved the CFO 20+ hours/week, and prevented thousands in late-payment penalties.
  • Led global implementation of a new Balance Sheet Substantiation system across 27,000+ accounts—achieving 99%+ sign-off and strengthening financial accuracy and compliance.
  • Increased CFO leverage by triaging competing global priorities (regulatory, audit, M&A, CEO escalations) and resolving scheduling conflicts to protect time for high-stakes decisions.
  • Supported critical financial operations—quarterly closes, audits, M&A integrations, Earnings—by driving deliverables, aligning cross-border teams, and coordinating executive logistics.

Administrative Assistant · Receptionist

Oct 2021 – Oct 2022

Houlihan Lokey — Corporate Valuation and Advisory Services

  • Partnered with Facilities Manager to streamline office operations, improve team workflows, and strengthen cross-department communication.
  • Managed 20+ conference rooms across five floors, ensuring seamless scheduling and high-profile client readiness in a fast-moving deal environment.
  • Coordinated management and training meetings, supporting initiatives such as Futures & Options internships and the 2022 New Class program.
  • Provided administrative support to 15+ Analysts and Associates, including expense reports, travel coordination, and multi-team logistics.

Operations Assistant · Office of the CEO · Receptionist

Jun 2017 – Oct 2021

New Song Studio

  • Led end-to-end logistics for biannual recitals—venue sourcing, budgeting, communications, and day-of operations for in-person and virtual events.
  • Managed scheduling, equipment, and inventory while building strong relationships with 200+ students and instructors for smooth operations and high client satisfaction.

Receptionist

Oct 2017 – Aug 2018

School of Education at Hunter College

  • Supported scheduling for 5+ Directors and Advisors; created a welcoming, organized environment for current and prospective students.
  • Facilitated student onboarding initiatives, optimizing registration workflows and streamlining application processing.

03. Skills

  • Operational Efficiency & Systems Optimization
  • Workflow Design & Process Automation
  • Global Calendar, Travel & Logistics Coordination
  • Communication & Executive-Level Judgment
  • Excel (Pivot Tables, VLOOKUP, Conditional Formatting, Dashboards)

Education: CUNY Hunter College — B.A. Psychology, minor in Media Studies and Music (GPA 3.7, Magna Cum Laude)
Certification: Certified Scrum Master (CSM) — Scrum Alliance, 2025

04. What's Next?

Get In Touch

I'm open to new opportunities and happy to connect. Say hello.

amychen.syc@gmail.com